The North Face
If you have a product which you think has a warranty fault, in the first instance, you should contact the retailer where you purchased the product which requires a repair.
Non-Warranty Claims and Alterations
If you have a damaged product and would like it repaired or altered, please contact Scottish Mountain Gear directly on 0131-564 1000 or book your repair online.
The North Face Repair Service
Scottish Mountain Gear
9 Newhailes Industrial Estate
Telephone: 0131-564 1000