Warranty Claims

Please feel free to contact our repair service team and we will be happy to give you advice on the repair and warranty status of your Columbia product. A uniquely dedicated contact email address ensures that you receive the very best service levels and all repairs can be booked in using our online service.

Please remember that all warranty requests must be agreed with either Columbia or Scottish Mountain Gear and a returns authorisation number must be supplied before the repair can go ahead.

Non-Warranty Claims and Alterations

If you have a damaged product and would like it repaired or altered, please contact Scottish Mountain Gear directly on 0131-564 1000 or book your repair online.

Columbia Repair Service
Scottish Mountain Gear
9 Newhailes Industrial Estate
Newhailes Road
EH21 6SY

Telephone: 0131-564 1000

Email Us